Care, handled properly
Stay in control of how you live.
Thoughtful, well-coordinated support that fits into your life.
Allies in independence.
Our role is simple: to support your independence in a way that is considered, consistent, and aligned with how you want to live.
Whether you need support with day-to-day tasks or help managing the details; we step in where needed, so life continues to feel like your own.
A more considered approach
Many people come to us after experiencing fragmented care from other service providers.
Getting On was designed to correct this. Care is carefully matched, consistent, and actively managed in partnership with you. Everything stays on track, and you always know where you stand.
Simple things, done properly, over time.
Based in Toorak and Parkville, Getting On provides service across Melbourne’s inner south-east.
We extend beyond these areas when continuity of care matters to our clients, including time spent at holiday homes or between residences.
Where we work
A distinct service experience.
Tailored partnerships
We take the time to match you with the right person - not just in skill, but in approach and personality - so care feels natural, not transactional.
Personalised and responsive
Your care is built around you from the outset, with the flexibility to adapt as your needs change.
Confidence in Continuity
You’ll see the same familiar faces. No rotating roster, no need to repeat your story - just steady, reliable support.
Why Getting On?
Our Independence
We operate independently, with no commercial ties to residential providers.
Our focus is straightforward: supporting you to remain at home, on your terms.
Our People
We invest in our team through industry-leading pay, support, and conditions that enable good care.
Combined with dedicated education, oversight, and mentorship, the result is that you receive care from people who are skilled, motivated, and consistent in how they work.
Our Transparency
Clear communication and straightforward billing. You’ll always understand how your care is managed and what you’re paying for.
Decisions are made in partnership with you, on your terms, so you always know where you stand.
Service starts with a conversation
We take the time to understand your situation and what matters most, designing service to fit around your life.
The the care you receive is proportionate, practical, and aligned from the outset.
FAQs
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Start times vary depending on your needs and the level of support required.
We take time to set up services properly from the outset, so that you can have full confidence in your team.
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We provide tailored in-home support centred around day-to-day life.
This includes routines, meals, appointments, and the details that keep things working. Where needed, we coordinate with clinicians and other providers to keep care consistent and well-managed.
Support is structured around each individual, not delivered as a fixed package. We keep your team small and carefully matched, so support remains consistent over time.
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All staff are carefully selected, rigorously screened, and trained to a consistent standard.
Your service is delivered with clear oversight from a dedicated team who know your situation. Small details are addressed early, preventing larger issues from taking hold.
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No.
Some clients engage us for a short period, others longer-term. Care is structured around your needs and can evolve over time - adjusting as circumstances and priorities change.
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We put the right plans and permissions in place early, and keep communication clear and consistent.
This allows you to focus on time with your loved one, without a growing list of tasks in the background.
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Often, earlier support leads to better outcomes.
Even light involvement can make day-to-day life easier and help avoid more disruptive changes later.
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This is common.
We can start gradually, with low-level support that feels natural and non-intrusive - giving things time to adjust and settle, rather than forcing change.
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We operate differently.
Care is set up deliberately so the same people remain involved, with minimal handover and disruption. It is thought through from the outset and actively overseen.
Our fees are transparent and upfront. A straightforward arrangement for care that remains consistent and well managed over time.
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Reablement focuses on maintaining and improving independence, rather than doing everything for you.
Support is structured to build capability where possible, so you remain in control of how you live.
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We support people to remain in their own home, on their terms.
Our role is to focus on what works best for you, without steering toward a fixed pathway.
This offers greater agency, flexibility, and control than moving into a supported living setting.
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We work with a limited number of clients and focus on finding the right fit.
When we take something on, we do it properly - regardless of location or complexity.
We’re direct about fit - if it’s not right, we’ll let you know.
If you’re unsure, the best place to start is a conversation.