Care, handled properly
Stay in control of how you live.
Personalised, informed in-home care designed to support independence, on your terms.
Allies in independence.
Whether you need support with day-to-day tasks or help managing the details; we step in where needed, so life continues to feel like your own.
Our role is simple: to support your independence in a way that is considered, consistent, and aligned with how you want to live.
A more considered approach
Many people come to us after finding care that was fragmented and difficult to navigate. Different people coming and going.
Limited continuity. No clear understanding of the bigger picture.
Getting On was designed to work differently: care that is carefully matched, consistent, and shaped around you - with clear, transparent communication so you always know where you stand.
Where we work
Based in Toorak, Getting On provides carefully matched, high-quality care across Melbourne’s inner south-east.
We extend beyond these areas where needed - particularly when continuity of care matters, including time spent at holiday homes or between residences.
A distinct service experience.
Tailored partnerships
We take the time to match you with the right person - not just in skill, but in approach and personality - so care feels natural, not transactional.
Personalised and responsive
Your care is built around you from the outset, with the flexibility to adapt as your needs change.
Confidence in Continuity
You’ll see the same familiar faces. No rotating roster, no need to repeat your story - just steady, reliable support.
What sets us apart
Our Independence
We operate independently, with no ties to residential providers.
Our focus and interest is simple: supporting you to remain at home, on your terms.
Our People
We invest in our team through industry-leading pay, strong support, and working conditions that enable good care.
Combined with dedicated education, clinical oversight, and mentorship, this means you receive care from people who are skilled, motivated, and consistent in how they work.
Our Transparency
Clear communication and straightforward billing. You’ll always understand how your care is managed and what you’re paying for.
Decisions are made in partnership with you, on your terms, so you always know where you stand
Service starts with a conversation
We take the time to understand your situation and what matters most - so the support you receive is thoughtful, practical, and right from the outset.
Designed to fit around your life.
We simplify the details so you can focus on what matters most.
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FAQs
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Start times vary depending on your needs and the level of support required.
Care is set up deliberately, with the right people in place from the outset.
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We provide a broad range of in-home support—from help with day-to-day tasks to managing appointments, medications, and the practical details that keep life running smoothly.
Everything is tailored to your situation, rather than delivered as a fixed package.
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All staff undergo thorough screening, including police and background checks, and are carefully onboarded, trained, and supervised to a consistent standard.
Care is then structured deliberately, with clear oversight in how it’s delivered. The same people remain involved, and support is monitored over time - so nothing important is missed.
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No.
Some clients engage us for a short period, others longer-term. Care is structured around your needs and can evolve over time - adjusting as circumstances and priorities change.
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We work closely with families and existing carers to ensure everyone is aligned and supported.
Clear communication is central, so you always understand what’s happening and what’s needed.
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Often, earlier support leads to better outcomes.
Even light involvement can make day-to-day life easier and help avoid more disruptive changes later.
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This is common.
We can start gradually, with low-level support that feels natural and non-intrusive - giving things time to adjust and settle, rather than forcing change.
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We operate differently.
Care is set up deliberately -so the same people remain involved, with minimal handover. Everything is thought through from the outset and actively overseen.
Our fees are transparent. This is a straightforward commercial arrangement. You are paying for care that remains consistent and unfragmented.
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Reablement focuses on maintaining and improving independence, rather than doing everything for you.
Support is structured to build capability where possible, so you remain in control of how you live.
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We support people to remain at home, on their terms.
As an independent provider, our role is to act in your interests - supporting what works best for you, without pressure toward a particular pathway.
For many, this offers greater agency, flexibility, and control than moving into a residential setting.
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We work with a limited number of clients and focus on finding the right fit.
When we take something on, we do it properly -regardless of location or complexity.
We’re direct about fit - if it’s not right, we’ll let you know.
If you’re unsure, the best place to start is a conversation.